The first group
Someone comments your keyword. Their public comment gets reply A, such as “You got a spot! Check your inbox.” Their private message gets reply B with the offer details.
From your first click to your first reply
Ready in three simple steps.
You choose the words. FBReply handles the repeat answers.
Connect Facebook or Instagram
Create an FBReply account, then open My accounts. Choose Connect Facebook or Connect Instagram. Sign in with Facebook and select the account you want to use. Instagram needs a professional account linked to a Facebook Page.
Connect an account →Write your first reply
Open My replies and choose Add a reply. Pick an account, enter a keyword like PRICE, and type the answer you want to send. Choose a comment reply, a direct-message reply, or both. Save your reply.
Add a reply →Send a test
Ask someone to comment or message your connected account using your keyword. Open Reply activity to see what FBReply sent. You can change your answer or pause a reply at any time.
See reply activity →Optional post offers
A special reply for the first 20 people.
Running an offer with limited spots? Choose a post and a keyword, set the number of people, and write two pairs of replies. FBReply switches to the second pair after the first group fills up.
Everyone afterward
The next matching commenters get reply C, such as “All 20 spots are claimed.” Their private message gets reply D with a waitlist link or another option.
You control the offer
Turn it on or off, see how many spots are claimed, or reset the counter to start a new round. Each person can claim only one spot per round.
How to set it up
- Open My replies and choose one connected account.
- Choose your keyword and “Reply under their comment and send a private message.” Write the usual comment and private-message answers above; these are A and B.
- Under First X people, enable the offer. Enter the numeric post ID and a limit such as 20. Add the after-limit comment reply C and private message D.
- Save. Your saved rule shows the claimed count, offer status, and reset button. Reply activity shows the group and each delivery outcome.
For Facebook, use the numeric post ID from posts/ or story_fbid= in the post link, or PageID_PostID. For Instagram, use the numeric media ID; the shortcode in a post URL is different.
How counting, delivery, and resets work
Only matching, eligible commenters count. The first group is assigned in the order FBReply processes comments after activation; social notifications can arrive out of order. Repeated comments from the same person do not claim extra spots. A person keeps their group for that round.
A comment reply and a private message share one offer spot, but count as two separate replies toward your monthly allowance when sent. Delivery failures keep the person's spot and appear in Reply activity. Retries retain the assigned messages.
Turning the offer off sends the usual A/B answers to new matching comments without advancing the counter. Turning it back on resumes the saved count. The configured post ID still limits this rule to that post. Reset counter starts a fresh round, allowing people to qualify again. Changing the post also starts a new round. Already queued replies and historical assignments stay as they are.
Start small. See it work.
Your first 100 replies each month are free.