How FBReply works

See How Easy FBReply Is

Choose a word. Write a reply. When someone comments that word, FBReply sends your reply. That’s it.

Show Me the Steps About two minutes to get started
Only three steps

There are only three things to do.

Connect your Page. Create a keyword. Publish your post. Nothing else.

Step 1

Connect Your Facebook Page

Click Connect Facebook. Sign in to Facebook. Choose the Page you want to use. Done.

  • Sign in through Facebook
  • Pick your Page
  • No password shared with FBReply
Connect a Page

Connect Your Facebook Page

Choose the Page you want FBReply to watch.

Connect FacebookClick here Safe sign in through Facebook
Step 2

Create Your Keyword

Choose a word such as MENU, PRICE, INFO, BOOK, or HELP. Type the reply you want to send. Click Save. Done.

MENUPRICEINFOBOOKHELP
New Keyword
MENUPeople will comment this word.
Here is today’s menu and specials →
Save KeywordThen you are done
Step 3

Publish Your Facebook Post

Create a normal Facebook post. Tell people what word to comment. When they comment, FBReply sends your reply.

“Comment MENU for today’s specials.”
Your Facebook Post
R
River Street CafeJust now

Today’s lunch is ready!

Comment MENU for today’s specials.
A

Amy MENU

Customer comment

River Street Cafe Here is today’s menu and specials →

Automatic reply
What happens next?

The reply happens in seconds.

A comment appears. FBReply sees your keyword. Your saved reply appears. You do not have to watch the post.

New commentMENU
Keyword foundMENU
Reply sentHere is today’s menu →
Why people love FBReply

Easy for you. Helpful for them.

People get a fast answer. You get more time for your day.

Never Miss Comments

Give people an answer even when you do not see the comment.

Works Day and Night

FBReply keeps replying when your business is closed.

Easy Setup

Connect a Page and create your first keyword in minutes.

Save Time

Stop typing the same answer again and again.

Look Professional

Give every visitor a quick and helpful answer.

Keep Replies Ready

Your saved reply is sent the same way every time.

Real examples

One simple idea. Many ways to use it.

Pick an example below and picture it on your own Facebook Page.

Restaurant

Facebook post

Comment MENU for today’s specials.

C

Customer commentMENU

Automatic replyHere are today’s specials and our full menu →

Church

Facebook post

Comment TIMES for this week’s service times.

C

Customer commentTIMES

Automatic replyWe would love to see you. Here are our service times →

Contractor

Facebook post

Need a free estimate? Comment QUOTE.

C

Customer commentQUOTE

Automatic replyTell us about your project and request a free quote here →

Insurance Agent

Facebook post

Want to compare rates? Comment SAVE.

C

Customer commentSAVE

Automatic replyStart your free rate check here. It only takes a minute →

Realtor

Facebook post

Comment TOUR to see this home in person.

C

Customer commentTOUR

Automatic replyChoose a time for your private tour here →

Coach

Facebook post

Comment GUIDE for my free starter plan.

C

Customer commentGUIDE

Automatic replyHere is your free starter plan. I hope it helps →

Retail Store

Facebook post

Comment PRICE for today’s sale price.

C

Customer commentPRICE

Automatic replyHere is today’s price and the product link →

Common questions

Simple answers before you start

No long guides. Just the answers people ask most.

How long does setup take?+

Most people can connect a Page and create their first keyword in about two minutes.

Do I need coding?+

No. You choose a word, type your reply, and click Save. There is no code to write.

Can I change my keywords?+

Yes. You can edit a keyword whenever you want. You can also turn it off without deleting it.

Can I connect more than one Page?+

Yes. The number of Pages you can connect depends on your plan.

Can I edit replies later?+

Yes. Open the keyword, change the reply, and save it again.

What words can I use?+

Use any clear word that fits your post. PRICE, MENU, INFO, BOOK, and HELP are good examples.

What happens after someone comments?+

FBReply sees the keyword and sends the reply you saved.

Does it work when I am away?+

Yes. Once your keyword is on, FBReply can reply while you are busy, asleep, or away.

Will FBReply ask for my Facebook password?+

No. You sign in through Facebook. FBReply never asks you to type your Facebook password into our site.

Can I pause a keyword?+

Yes. Turn it off when you do not need it. Turn it back on when you are ready.

Can I use the same keyword in another post?+

Yes. If the keyword is active, FBReply can keep watching for that word.

What if someone types the word in lowercase?+

FBReply can match the word without making the person use capital letters.

Can I add a link to my reply?+

Yes. You can add a menu, booking page, price list, guide, or other helpful link.

Can I cancel anytime?+

Yes. You can cancel a paid plan at any time. There is no long contract.

What if I need help?+

Visit the Help Center or email support@fbreply.com. We will guide you in plain English.

Ready when you are

You Could Be Ready Before You Finish Your Coffee

Connect your Page. Add one keyword. Let FBReply handle the next comment.

Start Free
No credit card required Setup in minutes Cancel anytime
How FBReply Works | Three Simple Steps