How to Use the App
1. Authenticate with Facebook
From your dashboard, click "Connect Facebook Page". Log in through Meta OAuth and select the pages you manage. FBReply encrypts access tokens using AES-256 for optimal security.
2. Create Keyword Rules
Define target triggers (e.g., "price", "location", "order") and specify matching logic (Exact, Contains, Starts With). Select whether to reply via Messenger, Public Comment, or both.
3. Monitor logs & replies
All automated messages are recorded in real-time under the "Logs" view. You can check the trigger text, matched keyword, sent message, and webhook status (success or error codes).
Frequently Asked Questions
How does FBReply connect to my Facebook Page?
FBReply connects securely using official Meta Graph APIs via OAuth (Facebook Login). We only request permissions necessary to subscribe to Page comment webhooks and send replies, and all tokens are stored under strict database encryption.
What type of keyword rules can I set?
We support three match types:
- EXACT: Triggers only when the inbound message matches your keyword exactly.
- CONTAINS: Triggers if the keyword is found anywhere inside the user message.
- STARTS WITH: Triggers if the message begins with the keyword.
How do customers opt out of automated messages?
If a user replies with standard opt-out phrases (like "STOP", "UNSUBSCRIBE", "CANCEL", or "QUIT") inside Messenger, the system instantly logs them as unsubscribed and blocks any future automated responses to respect their preference.
Do I need to verify my Meta App to use this?
For developers testing locally, you can use your own Meta App in sandbox mode with test users without App Review. For production and public signups, you will need to undergo Meta App Review for page permissions (like `pages_messaging`, `pages_manage_engagement`).